{"id":1295,"date":"2025-02-15T17:42:28","date_gmt":"2025-02-15T16:42:28","guid":{"rendered":"https:\/\/b-card.ch\/help-area\/"},"modified":"2026-02-26T22:07:43","modified_gmt":"2026-02-26T21:07:43","slug":"help-area","status":"publish","type":"page","link":"https:\/\/b-card.ch\/en\/existing-customers\/help-area\/","title":{"rendered":"Help area"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#1D3E5B&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(27,94,153,0.75) 0%|rgba(13,34,53,0.9) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/b-card.ch\/wp-content\/uploads\/2025\/03\/BG-Stufen-B-CARD.jpg&#8221; parallax=&#8221;on&#8221; parallax_method=&#8221;off&#8221; min_height=&#8221;35vh&#8221; custom_padding=&#8221;||10px||false|false&#8221; custom_padding_phone=&#8221;20px||10px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221; da_disable_devices=&#8221;off|off|off&#8221;][et_pb_row _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|700||on|||||&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;3.6rem&#8221; header_letter_spacing=&#8221;2px&#8221; header_line_height=&#8221;1.1em&#8221; header_3_font=&#8221;|||on|||||&#8221; header_3_text_color=&#8221;#EBEEF4&#8243; header_3_font_size=&#8221;1.1rem&#8221; header_3_letter_spacing=&#8221;2px&#8221; header_3_line_height=&#8221;1.2em&#8221; header_font_size_tablet=&#8221;4rem&#8221; header_font_size_phone=&#8221;2.6rem&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>General information for existing customers<\/h3>\n<h1>Help &amp; Support<\/h1>\n<p>[\/et_pb_text][dsm_button button_one_text=&#8221;Contact us&#8221; button_one_url=&#8221;#kontaktformular&#8221; button_two_text=&#8221;View FAQs&#8221; button_two_url=&#8221;#auswahl&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; custom_button_one=&#8221;on&#8221; button_one_text_size=&#8221;1.1rem&#8221; button_one_text_color=&#8221;#FFFFFF&#8221; button_one_bg_color=&#8221;#1B5E99&#8243; button_one_border_color=&#8221;#1B5E99&#8243; button_one_icon=&#8221;&#x24;||divi||400&#8243; button_one_on_hover=&#8221;off&#8221; 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button_one_bg_enable_color__hover=&#8221;on&#8221; button_one_border_color__hover_enabled=&#8221;on|hover&#8221; button_one_border_color__hover=&#8221;#5B7C99&#8243; button_two_bg_color__hover_enabled=&#8221;on|hover&#8221; button_two_bg_color__hover=&#8221;#1D3E5B&#8221; button_two_bg_enable_color__hover=&#8221;on&#8221;][\/dsm_button][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;60px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;|||on|||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#6990b2&#8243; header_2_font_size=&#8221;0.8rem&#8221; header_2_letter_spacing=&#8221;2px&#8221; header_2_line_height=&#8221;1.4em&#8221; custom_margin=&#8221;||0px||false|false&#8221; header_2_font_size_tablet=&#8221;0.9rem&#8221; header_2_font_size_phone=&#8221;0.6rem&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_2_line_height_phone=&#8221;1.4em&#8221; header_2_line_height_last_edited=&#8221;off|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2>Simplify business contacts and present your company in a contemporary way with B-CARD<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; module_id=&#8221;auswahl&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#0D2235&#8243; custom_padding_phone=&#8221;40px||40px||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; 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header_font_size=&#8221;1.4rem&#8221; header_line_height=&#8221;1.1em&#8221; body_font=&#8221;|600||on|||||&#8221; body_text_color=&#8221;#a1b7ce&#8221; body_font_size=&#8221;0.9rem&#8221; body_letter_spacing=&#8221;2px&#8221; body_line_height=&#8221;1.3em&#8221; text_orientation=&#8221;center&#8221; header_font_size_tablet=&#8221;1.4rem&#8221; header_font_size_phone=&#8221;1rem&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;0.9rem&#8221; body_font_size_phone=&#8221;0.7rem&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; custom_css_blurb_image_last_edited=&#8221;on|phone&#8221; custom_css_blurb_image_phone=&#8221;margin-bottom:15px&#8221;]<\/p>\n<p>Please select<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#1a3451&#8243; custom_padding=&#8221;30px|20px|30px|20px|true|true&#8221; 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_builder_version=&#8221;4.27.2&#8243; _dynamic_attributes=&#8221;title&#8221; _module_preset=&#8221;default&#8221; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;#c6c9ce&#8221; header_font_size=&#8221;1.4rem&#8221; header_line_height=&#8221;1.1em&#8221; body_font=&#8221;|600||on|||||&#8221; body_text_color=&#8221;#a1b7ce&#8221; body_font_size=&#8221;0.9rem&#8221; body_letter_spacing=&#8221;2px&#8221; body_line_height=&#8221;1.3em&#8221; text_orientation=&#8221;center&#8221; header_font_size_tablet=&#8221;1.4rem&#8221; header_font_size_phone=&#8221;1rem&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;0.9rem&#8221; body_font_size_phone=&#8221;0.7rem&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;off|phone&#8221; custom_css_blurb_image_last_edited=&#8221;on|phone&#8221; custom_css_blurb_image_phone=&#8221;margin-bottom:15px&#8221;]<\/p>\n<p>Please select<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#1a3451&#8243; custom_padding=&#8221;30px|20px|30px|20px|true|true&#8221; custom_padding_tablet=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_phone=&#8221;20px|8px|20px|8px|true|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; link_option_url=&#8221;#zahlung-vertrag&#8221; border_radii=&#8221;on|6px|6px|6px|6px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#5b7c99&#8243; global_colors_info=&#8221;{}&#8221; background_color__hover=&#8221;#0f2942&#8243; background_enable_color__hover=&#8221;on&#8221; background__hover_enabled=&#8221;on|desktop&#8221;][et_pb_blurb title=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9tZXRhX2tleSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IlBheW1lbnQgJmFtcDsgIDxicj4iLCJhZnRlciI6IkNvbnRyYWN0IiwibWV0YV9rZXkiOiIiLCJlbmFibGVfaHRtbCI6Im9mZiJ9fQ==@&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf15c;||fa||900&#8243; 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custom_css_blurb_image_last_edited=&#8221;on|phone&#8221; custom_css_blurb_image_phone=&#8221;margin-bottom:15px&#8221;]<\/p>\n<p>Please select<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=&#8221;1_4&#8243; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#1a3451&#8243; custom_padding=&#8221;30px|20px|30px|20px|true|true&#8221; custom_padding_tablet=&#8221;20px|20px|20px|20px|true|true&#8221; custom_padding_phone=&#8221;20px|8px|20px|8px|true|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; link_option_url=&#8221;#support-kontakt&#8221; border_radii=&#8221;on|6px|6px|6px|6px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#5b7c99&#8243; global_colors_info=&#8221;{}&#8221; background_color__hover=&#8221;#0f2942&#8243; background_enable_color__hover=&#8221;on&#8221; background__hover_enabled=&#8221;on|desktop&#8221;][et_pb_blurb title=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9tZXRhX2tleSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IlN1cHBvcnQgJmFtcDsgIDxicj4iLCJhZnRlciI6IkNvbnRhY3QiLCJtZXRhX2tleSI6IiIsImVuYWJsZV9odG1sIjoib2ZmIn19@&#8221; use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe066;||divi||400&#8243; icon_color=&#8221;#5B7C99&#8243; image_icon_width=&#8221;3rem&#8221; image_icon_width_tablet=&#8221;3rem&#8221; image_icon_width_phone=&#8221;2rem&#8221; image_icon_width_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.2&#8243; _dynamic_attributes=&#8221;title&#8221; _module_preset=&#8221;default&#8221; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;#c6c9ce&#8221; header_font_size=&#8221;1.4rem&#8221; header_line_height=&#8221;1.1em&#8221; body_font=&#8221;|600||on|||||&#8221; body_text_color=&#8221;#a1b7ce&#8221; body_font_size=&#8221;0.9rem&#8221; body_letter_spacing=&#8221;2px&#8221; body_line_height=&#8221;1.3em&#8221; text_orientation=&#8221;center&#8221; header_font_size_tablet=&#8221;1.4rem&#8221; header_font_size_phone=&#8221;1rem&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; body_font_size_tablet=&#8221;0.9rem&#8221; body_font_size_phone=&#8221;0.7rem&#8221; body_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; custom_css_blurb_image_last_edited=&#8221;on|phone&#8221; custom_css_blurb_image_phone=&#8221;margin-bottom:15px&#8221;]<\/p>\n<p>Please select<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; module_id=&#8221;verwaltung-anpassung&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#0D2235&#8243; background_enable_pattern_style=&#8221;on&#8221; background_pattern_style=&#8221;squares&#8221; background_pattern_color=&#8221;rgba(29,62,91,0.3)&#8221; custom_padding_phone=&#8221;40px||20px||false|false&#8221; border_width_top=&#8221;1px&#8221; border_color_top=&#8221;#102f4c&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#102f4c&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221; da_disable_devices=&#8221;off|off|off&#8221;][et_pb_row _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#EBEEF4&#8243; header_4_font=&#8221;|600||on|||||&#8221; header_4_text_color=&#8221;#EBEEF4&#8243; header_4_font_size=&#8221;2.2rem&#8221; custom_margin=&#8221;||30px||false|false&#8221; custom_margin_tablet=&#8221;||0px||false|false&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; header_4_font_size_tablet=&#8221;2rem&#8221; header_4_font_size_phone=&#8221;2rem&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Management &amp; customization<\/h4>\n<p>Would you like to manage or customize your card? You can find information, detailed explanations and instructions here. <\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;3&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_faq dsm_make_accordion_toggle=&#8221;on&#8221; dsm_enable_schema_markup=&#8221;on&#8221; dsm_open_bg_color=&#8221;#0D2235&#8243; dsm_close_bg_color=&#8221;#1D3E5B&#8221; dsm_open_font_icon=&#8221;&#xf146;||fa||900&#8243; dsm_close_font_icon=&#8221;&#xf0fe;||fa||900&#8243; dsm_open_icon_color=&#8221;#5B7C99&#8243; dsm_close_icon_color=&#8221;#5B7C99&#8243; dsm_open_font_size=&#8221;1rem&#8221; dsm_close_font_size=&#8221;1rem&#8221; dsm_icon_placement=&#8221;right&#8221; dsm_content_padding=&#8221;10px||||false|false&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;#EBEEF4&#8243; header_font_size=&#8221;1rem&#8221; header_line_height=&#8221;1.1rem&#8221; closed_header_font=&#8221;|600|||||||&#8221; closed_header_text_color=&#8221;#EBEEF4&#8243; closed_header_font_size=&#8221;1rem&#8221; closed_header_line_height=&#8221;1.2rem&#8221; content_text_color=&#8221;#EBEEF4&#8243; content_font_size=&#8221;1rem&#8221; content_line_height=&#8221;1.3em&#8221; content_font_size_tablet=&#8221;0.9rem&#8221; content_font_size_phone=&#8221;0.9rem&#8221; content_font_size_last_edited=&#8221;on|desktop&#8221; border_radii_dsm_toggle_open_border=&#8221;on|4px|4px|4px|4px&#8221; border_width_all_dsm_toggle_open_border=&#8221;1px&#8221; border_color_all_dsm_toggle_open_border=&#8221;rgba(91,124,153,0.5)&#8221; border_radii_dsm_toggle_closed_border=&#8221;on|4px|4px|4px|4px&#8221; border_width_all_dsm_toggle_closed_border=&#8221;1px&#8221; border_color_all_dsm_toggle_closed_border=&#8221;rgba(91,124,153,0.5)&#8221; global_colors_info=&#8221;{}&#8221;][dsm_faq_child dsm_title=&#8221;How can I update my digital business card (e.g. telephone number, logo)?&#8221; dsm_content=&#8221;<\/p>\n<p><span style=%22font-weight: 400;%22>You can manage your B-CARD completely yourself with access to the back office. If you have any questions or queries, please use the change form or contact us directly by e-mail for support. <\/span><span style=%22font-weight: 400;%22> <a href=%22#kontaktformular%22>Contact form<\/a><\/span><\/p>\n<p>&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parentOrderClass=&#8221;dsm_faq_0&#8243;][\/dsm_faq_child][dsm_faq_child dsm_title=&#8221;Can I add further information to my B-CARD at a later date?&#8221; dsm_content=&#8221;<\/p>\n<p>You can expand your B-CARD yourself at any time using the existing fields in the back office.<br \/>Fees may apply for special changes such as the implementation of additional fields for the card or the premium company page. Please contact us by email or via the <a href=%22#kontaktformular%22>contact form.<\/a> <\/p>\n<p>&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parentOrderClass=&#8221;dsm_faq_0&#8243;][\/dsm_faq_child][dsm_faq_child dsm_title=&#8221;How can I customize the design or layout of my business card?&#8221; dsm_content=&#8221;<\/p>\n<p>The design can also be adapted to your new corporate design specifications at a later date for a fee. Please use the customization form or contact us directly via e-mail for support. <a href=%22#kontaktformular%22>Contact form<\/a><\/p>\n<p>&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parentOrderClass=&#8221;dsm_faq_0&#8243;][\/dsm_faq_child][dsm_faq_child dsm_title=&#8221;Can I create digital business cards for different employees or departments?&#8221; dsm_content=&#8221;Beim Paket <strong>Minimum<\/strong> m\u00fcssen Sie f\u00fcr weitere Visitenkarten auf das Paket <strong>Optimum<\/strong> wechseln. Wenn Sie das Paket <strong>Optimum<\/strong> oder <strong>Premium<\/strong> besitzen, k\u00f6nnen Sie f\u00fcr einen Aufpreis von 16.\u2013 pro Karte pro Jahr einen Kartenslot beziehen. Sie k\u00f6nnen dies direkt via Kontaktformular bei uns beantragen.   If you have any questions or need clarification, please feel free to contact our support team. &#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parentOrderClass=&#8221;dsm_faq_0&#8243;][\/dsm_faq_child][\/dsm_faq][et_pb_button button_url=&#8221;#kontaktformular&#8221; button_text=&#8221;Answer not found? Contact us&#8221; button_text_tablet=&#8221;Answer not found? Contact us&#8221; button_text_phone=&#8221;Answer not found? Contact us&#8221; button_text_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;1.1rem&#8221; button_text_color=&#8221;#EBEEF4&#8243; button_bg_color=&#8221;#1B5E99&#8243; button_border_color=&#8221;#1B5E99&#8243; button_border_radius=&#8221;6px&#8221; button_on_hover=&#8221;off&#8221; custom_margin=&#8221;30px||||false|false&#8221; button_text_size_tablet=&#8221;1.15rem&#8221; button_text_size_phone=&#8221;1rem&#8221; button_text_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221; button_bg_color__hover=&#8221;#1D3E5B&#8221; button_bg_enable_color__hover=&#8221;on&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; module_id=&#8221;technische-fragen&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#0D2235&#8243; custom_padding_phone=&#8221;40px||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221; da_disable_devices=&#8221;off|off|off&#8221;][et_pb_row _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#EBEEF4&#8243; header_4_font=&#8221;|600||on|||||&#8221; header_4_text_color=&#8221;#EBEEF4&#8243; header_4_font_size=&#8221;2.2rem&#8221; custom_margin=&#8221;||30px||false|false&#8221; custom_margin_tablet=&#8221;||0px||false|false&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;2rem&#8221; header_4_font_size_phone=&#8221;2rem&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Technical questions<\/h4>\n<p>Do you need help with technical understanding? You can find information, detailed explanations and instructions here. <\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;3&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_faq dsm_make_accordion_toggle=&#8221;on&#8221; dsm_open_bg_color=&#8221;#0D2235&#8243; dsm_close_bg_color=&#8221;#1D3E5B&#8221; dsm_open_font_icon=&#8221;&#xf146;||fa||900&#8243; dsm_close_font_icon=&#8221;&#xf0fe;||fa||900&#8243; dsm_open_icon_color=&#8221;#5B7C99&#8243; dsm_close_icon_color=&#8221;#5B7C99&#8243; dsm_open_font_size=&#8221;1rem&#8221; dsm_close_font_size=&#8221;1rem&#8221; dsm_icon_placement=&#8221;right&#8221; dsm_content_padding=&#8221;10px||||false|false&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;#EBEEF4&#8243; header_font_size=&#8221;1rem&#8221; header_line_height=&#8221;1.1rem&#8221; closed_header_font=&#8221;|600|||||||&#8221; closed_header_text_color=&#8221;#EBEEF4&#8243; closed_header_font_size=&#8221;1rem&#8221; closed_header_line_height=&#8221;1.2rem&#8221; content_text_color=&#8221;#EBEEF4&#8243; content_font_size=&#8221;1rem&#8221; content_line_height=&#8221;1.3em&#8221; hover_enabled=&#8221;0&#8243; content_font_size_tablet=&#8221;0.9rem&#8221; content_font_size_phone=&#8221;0.9rem&#8221; content_font_size_last_edited=&#8221;on|desktop&#8221; border_radii_dsm_toggle_open_border=&#8221;on|4px|4px|4px|4px&#8221; border_width_all_dsm_toggle_open_border=&#8221;1px&#8221; border_color_all_dsm_toggle_open_border=&#8221;rgba(91,124,153,0.5)&#8221; border_radii_dsm_toggle_closed_border=&#8221;on|4px|4px|4px|4px&#8221; border_width_all_dsm_toggle_closed_border=&#8221;1px&#8221; border_color_all_dsm_toggle_closed_border=&#8221;rgba(91,124,153,0.5)&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][dsm_faq_child dsm_title=&#8221;How do I integrate my digital business card into my website?&#8221; dsm_content=&#8221;<\/p>\n<p><b>Embed as iFrame<\/b><span style=%22font-weight: 400;%22>If your digital business card has its own URL and can be displayed as a separate page, use an iFrame to embed it directly into your website. This keeps the visitor on your site while they see the contents of the business card. <\/span><\/p>\n<p>&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parentOrderClass=&#8221;dsm_faq_1&#8243;][\/dsm_faq_child][dsm_faq_child dsm_title=&#8221;My digital business card is not displayed correctly &#8211; what can I do?&#8221; dsm_content=&#8221;<\/p>\n<p><span style=%22font-weight: 400;%22>If your digital business card is not displayed correctly, you can take the following steps to resolve the problem:<\/span><\/p>\n<ol>\n<li style=%22font-weight: 400;%22 aria-level=%221%22><b>Check browser<\/b><span style=%22font-weight: 400;%22>Make sure that you are using a current and compatible browser. Sometimes older or less common browsers can have problems with modern web technologies. <\/span><\/li>\n<li style=%22font-weight: 400;%22 aria-level=%221%22><b>Delete cache and cookies<\/b><span style=%22font-weight: 400;%22>Clear the cache and cookies of your browser. This can often solve display problems as outdated or corrupted data is removed. <\/span><\/li>\n<li style=%22font-weight: 400;%22 aria-level=%221%22><b>Check script blocking<\/b><span style=%22font-weight: 400;%22>Check whether extensions are active in your browser that could block JavaScript or other scripts. Temporarily disable these extensions to see if this solves the problem. <\/span><\/li>\n<\/ol>\n<p><b>Contact technical support<\/b><span style=%22font-weight: 400;%22>If you have completed the above steps and are still experiencing problems, please contact our technical support team. We will assist you with individually tailored solutions to deal with your issue effectively. <\/span><\/p>\n<p>&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parentOrderClass=&#8221;dsm_faq_1&#8243;][\/dsm_faq_child][dsm_faq_child dsm_title=&#8221;Can I link my business card to my own domain?&#8221; dsm_content=&#8221;<\/p>\n<p><span style=%22font-weight: 400;%22>You can embed our digital business card on your own website using an iframe. However, the use of your own domain is only possible with the Premium package. <\/span><\/p>\n<p>&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parentOrderClass=&#8221;dsm_faq_1&#8243;][\/dsm_faq_child][dsm_faq_child dsm_title=&#8221;How can I generate a QR code for my digital business card?&#8221; dsm_content=&#8221;<\/p>\n<p><span style=%22font-weight: 400;%22>We automatically generate a QR code for your B-CARD, which is displayed directly on your digital business card.<\/span><\/p>\n<p><span style=%22font-weight: 400;%22>Wenn Sie einen QR-Code generierne m\u00f6chten, welcher auf Ihre B-CARD verlinkt, verwenden Sie einfach Ihren B-CARD Link in unserem systeminternen QR-Generator.<\/span><\/p>\n<p>&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parentOrderClass=&#8221;dsm_faq_1&#8243;][\/dsm_faq_child][\/dsm_faq][et_pb_button button_url=&#8221;#kontaktformular&#8221; button_text=&#8221;Answer not found? Contact us&#8221; button_text_tablet=&#8221;Answer not found? Contact us&#8221; button_text_phone=&#8221;Answer not found? Contact us&#8221; button_text_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;1.1rem&#8221; button_text_color=&#8221;#EBEEF4&#8243; button_bg_color=&#8221;#1B5E99&#8243; button_border_color=&#8221;#1B5E99&#8243; button_border_radius=&#8221;6px&#8221; button_on_hover=&#8221;off&#8221; custom_margin=&#8221;30px||||false|false&#8221; button_text_size_tablet=&#8221;1.15rem&#8221; button_text_size_phone=&#8221;1rem&#8221; button_text_size_last_edited=&#8221;on|tablet&#8221; global_colors_info=&#8221;{}&#8221; button_bg_color__hover=&#8221;#1D3E5B&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; module_id=&#8221;zahlung-vertrag&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#0D2235&#8243; background_enable_pattern_style=&#8221;on&#8221; background_pattern_style=&#8221;squares&#8221; background_pattern_color=&#8221;rgba(29,62,91,0.3)&#8221; custom_padding_phone=&#8221;40px||20px||false|false&#8221; border_width_top=&#8221;1px&#8221; border_color_top=&#8221;#102f4c&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#102f4c&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221; da_disable_devices=&#8221;off|off|off&#8221;][et_pb_row _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h4>Payment &#038; contract terms<\/h4>\n<p>Do you have any questions about our offers or prices? You can find information, detailed explanations and instructions here. <\/p>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h4>Payment &#038; Terms of Contract<\/h4>\n<p>Do you have any questions about our offers or prices? You can find information, detailed explanations and instructions here. <\/p>\n<p>&#8221; content_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#EBEEF4&#8243; header_4_font=&#8221;|600||on|||||&#8221; header_4_text_color=&#8221;#EBEEF4&#8243; header_4_font_size=&#8221;2.2rem&#8221; custom_margin=&#8221;||30px||false|false&#8221; custom_margin_tablet=&#8221;||0px||false|false&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;2rem&#8221; header_4_font_size_phone=&#8221;2rem&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Payment &amp; contract terms<\/h4>\n<p>Do you have any questions about our offers or prices? You can find information, detailed explanations and instructions here. <\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;3&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_faq dsm_make_accordion_toggle=&#8221;on&#8221; dsm_open_bg_color=&#8221;#0D2235&#8243; dsm_close_bg_color=&#8221;#1D3E5B&#8221; dsm_open_font_icon=&#8221;&#xf146;||fa||900&#8243; dsm_close_font_icon=&#8221;&#xf0fe;||fa||900&#8243; dsm_open_icon_color=&#8221;#5B7C99&#8243; dsm_close_icon_color=&#8221;#5B7C99&#8243; dsm_open_font_size=&#8221;1rem&#8221; dsm_close_font_size=&#8221;1rem&#8221; dsm_icon_placement=&#8221;right&#8221; dsm_content_padding=&#8221;10px||||false|false&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;#EBEEF4&#8243; header_font_size=&#8221;1rem&#8221; header_line_height=&#8221;1.1rem&#8221; closed_header_font=&#8221;|600|||||||&#8221; closed_header_text_color=&#8221;#EBEEF4&#8243; closed_header_font_size=&#8221;1rem&#8221; closed_header_line_height=&#8221;1.2rem&#8221; content_text_color=&#8221;#EBEEF4&#8243; content_font_size=&#8221;1rem&#8221; content_line_height=&#8221;1.3em&#8221; hover_enabled=&#8221;0&#8243; content_font_size_tablet=&#8221;0.9rem&#8221; content_font_size_phone=&#8221;0.9rem&#8221; content_font_size_last_edited=&#8221;on|desktop&#8221; border_radii_dsm_toggle_open_border=&#8221;on|4px|4px|4px|4px&#8221; border_width_all_dsm_toggle_open_border=&#8221;1px&#8221; border_color_all_dsm_toggle_open_border=&#8221;rgba(91,124,153,0.5)&#8221; border_radii_dsm_toggle_closed_border=&#8221;on|4px|4px|4px|4px&#8221; border_width_all_dsm_toggle_closed_border=&#8221;1px&#8221; border_color_all_dsm_toggle_closed_border=&#8221;rgba(91,124,153,0.5)&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][dsm_faq_child dsm_title=&#8221;How long is my digital business card valid?&#8221; dsm_content=&#8221;<\/p>\n<p><span style=%22font-weight: 400;%22>Your digital business card is valid for one year. Your subscription is paid annually and can be cancelled at any time at the end of the subscription year. <\/span><\/p>\n<p>&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parentOrderClass=&#8221;dsm_faq_2&#8243;][\/dsm_faq_child][dsm_faq_child dsm_title=&#8221;How can I extend my subscription?&#8221; dsm_content=&#8221;<\/p>\n<p><span style=%22font-weight: 400;%22>Your subscription will automatically renew each year unless canceled.<\/span><\/p>\n<p>&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parentOrderClass=&#8221;dsm_faq_2&#8243;][\/dsm_faq_child][dsm_faq_child dsm_title=&#8221;What can I do if I don&#8217;t want to renew my subscription?&#8221; dsm_content=&#8221;<\/p>\n<p><span style=%22font-weight: 400;%22>You can cancel your annual subscription at any time at the end of the subscription year. Please submit your written notice of termination using our form provided for this purpose.   <a href=%22https:\/\/b-card.ch\/en\/existing-customers\/termination\/%22>Cancellation form<\/a><\/span><\/p>\n<p>&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parentOrderClass=&#8221;dsm_faq_2&#8243;][\/dsm_faq_child][dsm_faq_child dsm_title=&#8221;Can I cancel my B-CARD at any time?&#8221; dsm_content=&#8221;<\/p>\n<p><span style=%22font-weight: 400;%22>You can cancel your annual subscription to the digital business card at any time. Please note, however, that subscriptions already paid for the remaining term of the subscription will not be refunded.   <a href=%22https:\/\/b-card.ch\/en\/existing-customers\/termination\/%22>Cancellation form<\/a><\/span><\/p>\n<p>&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parentOrderClass=&#8221;dsm_faq_2&#8243;][\/dsm_faq_child][dsm_faq_child dsm_title=&#8221;How do I get a receipt for my booking?&#8221; dsm_content=&#8221;<\/p>\n<p><span style=%22font-weight: 400;%22>You will receive a booking voucher immediately after your order. For the Premium package, we will send you a request for payment by e-mail after contacting you and making individual arrangements. <\/span><\/p>\n<p>&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parentOrderClass=&#8221;dsm_faq_2&#8243;][\/dsm_faq_child][\/dsm_faq][et_pb_button button_url=&#8221;#kontaktformular&#8221; button_text=&#8221;Answer not found? Contact us&#8221; button_text_tablet=&#8221;Answer not found? Contact us&#8221; button_text_phone=&#8221;Answer not found? Contact us&#8221; button_text_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;1.1rem&#8221; button_text_color=&#8221;#EBEEF4&#8243; button_bg_color=&#8221;#1B5E99&#8243; button_border_color=&#8221;#1B5E99&#8243; button_border_radius=&#8221;6px&#8221; button_on_hover=&#8221;off&#8221; custom_margin=&#8221;30px||||false|false&#8221; button_text_size_tablet=&#8221;1.15rem&#8221; button_text_size_phone=&#8221;1rem&#8221; button_text_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; button_bg_color__hover=&#8221;#1D3E5B&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; module_id=&#8221;support-kontakt&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#0D2235&#8243; custom_padding_phone=&#8221;40px||20px||false|false&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221; da_disable_devices=&#8221;off|off|off&#8221;][et_pb_row _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#EBEEF4&#8243; header_4_font=&#8221;|600||on|||||&#8221; header_4_text_color=&#8221;#EBEEF4&#8243; header_4_font_size=&#8221;2.2rem&#8221; custom_margin=&#8221;||30px||false|false&#8221; custom_margin_tablet=&#8221;||0px||false|false&#8221; custom_margin_phone=&#8221;||0px||false|false&#8221; custom_margin_last_edited=&#8221;on|tablet&#8221; header_4_font_size_tablet=&#8221;2rem&#8221; header_4_font_size_phone=&#8221;2rem&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>Support &amp; Contact<\/h4>\n<p>Do you have any questions about our support? You can find information, detailed explanations and instructions here. <\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;3&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][dsm_faq dsm_make_accordion_toggle=&#8221;on&#8221; dsm_open_bg_color=&#8221;#0D2235&#8243; dsm_close_bg_color=&#8221;#1D3E5B&#8221; dsm_open_font_icon=&#8221;&#xf146;||fa||900&#8243; dsm_close_font_icon=&#8221;&#xf0fe;||fa||900&#8243; dsm_open_icon_color=&#8221;#5B7C99&#8243; dsm_close_icon_color=&#8221;#5B7C99&#8243; dsm_open_font_size=&#8221;1rem&#8221; dsm_close_font_size=&#8221;1rem&#8221; dsm_icon_placement=&#8221;right&#8221; dsm_content_padding=&#8221;10px||||false|false&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; header_font=&#8221;|600|||||||&#8221; header_text_color=&#8221;#EBEEF4&#8243; header_font_size=&#8221;1rem&#8221; header_line_height=&#8221;1.1rem&#8221; closed_header_font=&#8221;|600|||||||&#8221; closed_header_text_color=&#8221;#EBEEF4&#8243; closed_header_font_size=&#8221;1rem&#8221; closed_header_line_height=&#8221;1.2rem&#8221; content_text_color=&#8221;#EBEEF4&#8243; content_font_size=&#8221;1rem&#8221; content_line_height=&#8221;1.3em&#8221; hover_enabled=&#8221;0&#8243; content_font_size_tablet=&#8221;0.9rem&#8221; content_font_size_phone=&#8221;0.9rem&#8221; content_font_size_last_edited=&#8221;on|desktop&#8221; border_radii_dsm_toggle_open_border=&#8221;on|4px|4px|4px|4px&#8221; border_width_all_dsm_toggle_open_border=&#8221;1px&#8221; border_color_all_dsm_toggle_open_border=&#8221;rgba(91,124,153,0.5)&#8221; border_radii_dsm_toggle_closed_border=&#8221;on|4px|4px|4px|4px&#8221; border_width_all_dsm_toggle_closed_border=&#8221;1px&#8221; border_color_all_dsm_toggle_closed_border=&#8221;rgba(91,124,153,0.5)&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][dsm_faq_child dsm_title=&#8221;  I need technical support &#8211; who can I contact?&#8221; dsm_content=&#8221;<\/p>\n<p><span style=%22font-weight: 400;%22>Here you will find our contact options.  <a href=%22#kontaktformular%22>Contact form<\/a><\/span><\/p>\n<p>&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parentOrderClass=&#8221;dsm_faq_3&#8243;][\/dsm_faq_child][dsm_faq_child dsm_title=&#8221;How quickly does the support team respond to queries?&#8221; dsm_content=&#8221;<\/p>\n<p><span style=%22font-weight: 400;%22>Our support team will get in touch with you within 48 hours.<\/span><\/p>\n<p>&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parentOrderClass=&#8221;dsm_faq_3&#8243;][\/dsm_faq_child][dsm_faq_child dsm_title=&#8221;Is there a way to have my B-CARD professionally customized?&#8221; dsm_content=&#8221;<\/p>\n<p><span style=%22font-weight: 400;%22>Please do not hesitate to contact us with your request using our contact form.  <a href=%22#kontaktformular%22>Contact form<\/a><\/span><\/p>\n<p>&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; parentOrderClass=&#8221;dsm_faq_3&#8243;][\/dsm_faq_child][\/dsm_faq][et_pb_button button_url=&#8221;#kontaktformular&#8221; button_text=&#8221;Answer not found? Contact us&#8221; button_text_tablet=&#8221;Answer not found? Contact us&#8221; button_text_phone=&#8221;Answer not found? Contact us&#8221; button_text_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;1.1rem&#8221; button_text_color=&#8221;#EBEEF4&#8243; button_bg_color=&#8221;#1B5E99&#8243; button_border_color=&#8221;#1B5E99&#8243; button_border_radius=&#8221;6px&#8221; button_on_hover=&#8221;off&#8221; custom_margin=&#8221;30px||||false|false&#8221; button_text_size_tablet=&#8221;1.15rem&#8221; button_text_size_phone=&#8221;1rem&#8221; button_text_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221; button_bg_color__hover=&#8221;#1D3E5B&#8221; button_bg_color__hover_enabled=&#8221;on|hover&#8221;][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; specialty=&#8221;on&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; module_id_2=&#8221;kontaktformular&#8221; admin_label=&#8221;Section&#8221; module_id=&#8221;paket-minimum-optimum&#8221; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#0D2235&#8243; background_enable_pattern_style=&#8221;on&#8221; background_pattern_style=&#8221;squares&#8221; background_pattern_color=&#8221;rgba(29,62,91,0.3)&#8221; inner_width=&#8221;93vw&#8221; inner_max_width=&#8221;2000px&#8221; custom_padding=&#8221;30px||||false|false&#8221; custom_padding_tablet=&#8221;10px||||false|false&#8221; custom_padding_phone=&#8221;10px||||false|false&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221; da_is_popup=&#8221;off&#8221; da_exit_intent=&#8221;off&#8221; da_has_close=&#8221;on&#8221; da_alt_close=&#8221;off&#8221; da_dark_close=&#8221;off&#8221; da_not_modal=&#8221;on&#8221; da_is_singular=&#8221;off&#8221; da_with_loader=&#8221;off&#8221; da_has_shadow=&#8221;on&#8221; da_disable_devices=&#8221;off|off|off&#8221;][et_pb_column type=&#8221;1_2&#8243; specialty_columns=&#8221;2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_row_inner _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner saved_specialty_column_type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#EBEEF4&#8243; header_4_text_color=&#8221;#EBEEF4&#8243; header_4_font_size=&#8221;3.8rem&#8221; header_4_font_size_tablet=&#8221;3.6rem&#8221; header_4_font_size_phone=&#8221;2.6rem&#8221; header_4_font_size_last_edited=&#8221;on|phone&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4>How can we assist you?<\/h4>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||22px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;&#xf234;||fa||900&#8243; icon_color=&#8221;rgba(235,238,244,0.5)&#8221; image_icon_width=&#8221;1.6rem&#8221; _builder_version=&#8221;4.27.2&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; body_font=&#8221;|600||on|||||&#8221; body_text_color=&#8221;#EBEEF4&#8243; body_font_size=&#8221;1rem&#8221; background_color=&#8221;#1D3E5B&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;8px|2px|8px|2px|true|true&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjgxMyIsImVuYWJsZV9odG1sIjoib2ZmIn19@&#8221; custom_css_blurb_image=&#8221;margin-bottom:10px;&#8221; border_radii=&#8221;on|6px|6px|6px|6px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#5b7c99&#8243; global_colors_info=&#8221;{}&#8221; background_color__hover=&#8221;#1B5E99&#8243; background_enable_color__hover=&#8221;on&#8221; border_color_all__hover=&#8221;#1B5E99&#8243; border_color_all__hover_enabled=&#8221;on|hover&#8221; background__hover_enabled=&#8221;on|hover&#8221;]<\/p>\n<p>Additional B-CARD<br \/>card slots<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column_inner][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; 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border_color_all=&#8221;#5b7c99&#8243; global_colors_info=&#8221;{}&#8221; background_color__hover=&#8221;#1B5E99&#8243; background_enable_color__hover=&#8221;on&#8221; border_color_all__hover=&#8221;#1B5E99&#8243; border_color_all__hover_enabled=&#8221;on|hover&#8221; background__hover_enabled=&#8221;on|hover&#8221;]<\/p>\n<p>Customization<br \/>Overview page<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner column_structure=&#8221;1_2,1_2&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||22px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column_inner type=&#8221;1_2&#8243; saved_specialty_column_type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_blurb use_icon=&#8221;on&#8221; font_icon=&#8221;&#xe0f7;||divi||400&#8243; icon_color=&#8221;rgba(235,238,244,0.5)&#8221; image_icon_width=&#8221;1.6rem&#8221; _builder_version=&#8221;4.27.2&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; body_font=&#8221;|600||on|||||&#8221; body_text_color=&#8221;#EBEEF4&#8243; body_font_size=&#8221;1rem&#8221; background_color=&#8221;#1D3E5B&#8221; text_orientation=&#8221;center&#8221; custom_padding=&#8221;8px|2px|8px|2px|true|true&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjgxMyIsImVuYWJsZV9odG1sIjoib2ZmIn19@&#8221; custom_css_blurb_image=&#8221;margin-bottom:10px;&#8221; border_radii=&#8221;on|6px|6px|6px|6px&#8221; border_width_all=&#8221;1px&#8221; border_color_all=&#8221;#5b7c99&#8243; global_colors_info=&#8221;{}&#8221; background_color__hover=&#8221;#1B5E99&#8243; background_enable_color__hover=&#8221;on&#8221; background__hover_enabled=&#8221;on|hover&#8221; 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You can find information, detailed explanations and instructions here. <div class=\"et_pb_with_border et_pb_module dsm_faq dsm_faq_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module_inner\">\n\t\t\t\t\t<div class=\"dsm-faq-container dsm-front\" data-accordion=\"on\" data-open_first_item=\"off\">\n\t\t\t\t\n\t\t\t <\/div>\n\t\t\t \n\t\t\t\n\t\t\t\t<\/div>\n\t\t\t<\/div><div class=\"dsm_faq_child_0 dsm-faq-item-wrapper\">\n\t\t\t\t<div class=\"dsm-title-wrapper\">\n\t\t\t\t <div class=\"dsm-title-inner-wrapper\">\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t   <h5 class=\"dsm-faq-title\">How can I update my digital business card (e.g. telephone number, logo)?<\/h5>\n\t\t\t\t <\/div> \n\t\t\t\t <div class=\"dsm-faq-item-inner-wrapper\">\n\t\t\t\t   <div class=\"dsm_open_icon\"><span>\uf146<\/span><\/div>\n\t\t\t\t   <div class=\"dsm_close_icon\"><span>\uf0fe<\/span><\/div>\n\t\t\t\t   \n\t\t\t\t   \n\t\t\t\t <\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"dsm-faq-content\">You can manage your B-CARD completely yourself with access to the back office. 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